Answers to Frequently Asked Questions (FAQ's) for Dental Facilities

What is the impact of using temps from a compliance standpoint?
   RDH Temps, Inc. can assist you in maintaining compliance with employment law, regulatory agencies, and insurance policies. Click here to learn more amout important issues facilities using temps should consider.

What is a half day?
    A half day is defined as equal to or less than four hours.

How do I know if I need to pay RDH Temps, Inc a fee for a permanent placement or a returning temp?
    Once an RDH Temps, Inc employee has worked in your office, or you have been introduced to an employee of RDH Temps, Inc, via phone call or resume, the dental personnel can return to your facility only if the agency fee (temporary or permanent) is paid to RDH Temps, Inc. This condition applies for a period of one year after the last date our employee has worked or had contact with your office (and applies to working for your facility directly or through another temporary agency.) Please refer to Article 4 of Agency/client Agreement for further clarification.

What happens if a temporary works more than 8 hours in a day?
    Hourly rates increase to 1 ½ times for all hours over 8 ¼ hours per day. RDH Temps, Inc. daily fee remains $58.00 per day. Please keep this in mind when planning your day with the dental temporary.  Allow for set up and clean up time, so you don’t have to pay time and a half for a temporary washing the sink.

What are the financial arrangements?
    Payment is due net thirty days from date of service. A 2% discount is offered if payment is made by check within 10 days of invoice date. Payments not made within thirty days of date of service will be charged an interest rate of 1 ½ % per month.  MasterCard and VISA are accepted. Please call us with your credit card number or mail the information with your invoice.

What is the difference between what the temp makes and the fee charged to the facility per hour?
    The difference between what the temp makes and what the facility is charged is called the direct payroll expense. This expense covers the anticipated cost of the Employer obligation of issuing a paycheck: FICA, Medicare tax, Federal unemployment tax (FUTA), State unemployment tax (SUTA), Worker’s compensation, and professional liability insurance.

Since RDH Temps, Inc. is the employer, why don’t they absorb the cost of these direct payroll expenses?
    The math would clearly show that there would be no money to operate RDH Temps, Inc. if the $58. per day fee was used to pay the employer payroll obligations for the temporary employees. We broke out the fee structure to show that the temporaries continue to receive a competitive hourly compensation and RDH Temps, Inc. continues to get a fair operating expense.
    Keep in mind, when you employ permanent staff, you are paying all these direct payroll expenses, as well. However, some expenses (like worker’s compensation and unemployment) are paid quarterly or yearly, so you do not necessarily feel the immediate impact.

What makes RDH Temps, Inc different from other temporary dental agencies in New England?
    RDH Temps, Inc. has been in business under the same management for 29 years! The original founder and owner, Diane Zack, remains at the helm. We are the oldest and largest dental placement agency in New England. We have 11 personnel coordinators, including regional permanent placement specialists. We are members of numerous staffing and HR associations, locally as well as nationally. We strive to keep our office staff current on all employment laws pertinent to the states in which we offer placements
    RDH Temps, Inc. has a state of the art computer system, with custom designed software, enabling the best match for your placement needs, whether temporary or permanent.
    RDH Temps, Inc. is one of the only dental temporary agencies in New England carrying full liability insurance (including general liability and professional liability), for the temporary Registered Dental Hygienists and Dental Assistants. (Note: Licensed dentists working for RDH Temps, Inc are asked to carry their own malpractice insurance.)

Why should I use RDH Temps instead of using help wanted for my dental personnel search?
    RDH Temps has a large database of Dental Hygienists who are seeking the right opportunity. We collect an extensive profile on each candidate and each dental facility, so we will only refer candidates who are likely to be hired by you. With RDH Temps, you only pay if you find the right match. If you use Help Wanted, you must screen every candidate - a time consuming process that could be better spent with your patients! Many times RDH Temps' low permanent placement fees are less than you would pay in classified ad costs!

Is RDH Temps, Inc. accessible to me when I need service?
    Our office is staffed from 7:00 am to 9:30 pm Monday through Thursday and from 7:00 am to 5:30 pm Fridays. Also our phones are monitored throughout the weekend to provide prompt service.

What other special programs is RDH Temps Inc currently offering?
    RDH Temps, Inc is the only New England dental temporary agency to offer an on-line OSHA update course. We are able to offer this unique training as part of a joint venture with TCS of Wellesley (previously MedSafe).